dt99 Terms and Conditions
Please read all terms carefully before using this platform — stay informed about your rights and responsibilities.
Introduction and Eligibility
These Terms and Conditions ("Terms") govern the use of the dt99 platform and all associated services. By registering an account on dt99, accessing the platform, or using any of its services, you are considered to have fully accepted and agreed to these Terms.
If you do not agree with any part of these Terms, please refrain from using dt99. The platform is operated exclusively for adult users in Bangladesh.
dt99 reserves the right to modify these Terms at any time without prior notice. Updated Terms take effect upon publication, and continued use of the platform will be considered acceptance of the new Terms.
Account Registration and Management
2.1 Registration Requirements
To open an account on dt99, you must provide genuine and accurate information. dt99 reserves the right to suspend or cancel accounts registered with false information. Each user may operate only one account.
- The name, mobile number, and payment account provided at registration must be your own.
- Opening and operating multiple accounts is strictly prohibited.
- It is entirely the user's responsibility to keep their account password confidential.
- Allowing anyone else to use your account is not permitted.
2.2 Account Verification
dt99 may request identity verification to ensure security and fair play. Failure to provide the required documents for verification may result in account restrictions.
2.3 Account Closure
You may request account closure at any time by contacting the support team. An opportunity to withdraw any available balance will be provided before closure, however active bonuses may be forfeited.
Deposits, Withdrawals and Payments
3.1 Deposits
dt99 currently supports three payment methods: bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳500. Deposits are generally credited to the account instantly after completion.
Deposits must be sent from your own mobile banking account. Deposits from third parties are not accepted and such transactions may be returned.
3.2 Withdrawals
The minimum withdrawal amount is ৳800. dt99 generally processes successfully verified withdrawal requests within 1 hour. Withdrawals will only be completed to the registered mobile banking account.
- Account verification must be completed before withdrawals can be made.
- Withdrawals may be restricted until active bonus wagering requirements are met.
- dt99 may place withdrawals on hold in the case of suspicious transactions.
3.3 Transaction Responsibility
dt99 will not be held responsible for losses resulting from transactions carried out with incorrect information. For any payment-related issues, please contact the support team.
Bonus and Promotion Terms
4.1 Welcome Bonus
dt99 offers new members a 100% bonus on their first deposit, up to a maximum of ৳5,000. A minimum deposit of ৳500 is required to receive this bonus.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15x (fifteen times), applied only to the bonus amount — not the combined total of deposit and bonus.
- Bonus funds cannot be withdrawn before the wagering requirements are met.
- Placing bets on restricted games or using low-risk strategies may result in the bonus being cancelled.
- The bonus is valid for 30 days from the date of issue — if requirements are not met within this period, the bonus will be cancelled.
- Multiple bonuses cannot be active at the same time.
4.3 Bonus Abuse
Using multiple accounts to abuse bonuses, applying automated betting software, or engaging in any form of manipulation may result in dt99 cancelling the bonus and permanently closing the account.
Gaming and Betting Rules
5.1 General Gaming Rules
All games available on dt99 — casino games, slots, live dealer games, and sports betting — are operated in a fair and transparent manner. Game outcomes are controlled by a Random Number Generator (RNG) and are free from bias.
- If a technical error occurs during gameplay, the relevant round may be considered void.
- Betting limits are set according to the specific rules of each game.
- The use of automated betting software or bots is strictly prohibited.
5.2 Sports Betting
In the sports betting section, bets can be placed on various sports including cricket, football, and kabaddi. All bet outcomes are determined based on the official result of the relevant match. Bets cannot be changed or cancelled after being placed, unless dt99 offers a specific "Cash Out" feature.
5.3 Responsible Gaming
dt99 prioritises responsible gaming. If needed, please visit our Responsible Gaming page, where you will find information on deposit limits, self-exclusion, and support.
VIP Program and Loyalty Rewards
dt99 has three VIP tiers for active players: Bronze, Silver, and Gold. Weekly cashback is provided at each tier.
- Bronze: Up to 0.3% weekly cashback.
- Silver: Up to 0.7% weekly cashback.
- Gold: Up to 1.0% weekly cashback.
VIP tier advancement depends on betting activity and engagement with the platform. Cashback is automatically credited to the account after a set betting period. dt99 reserves the right to modify VIP benefits at any time.
Prohibited Activities
Involvement in any of the following activities may result in account termination and fund seizure:
- Using the platform for fraud, deception, or to mislead others.
- Using the platform for money laundering or illegal financial activities.
- Abusing bonuses by operating multiple accounts.
- Using automated software, bots, or hacking tools.
- Attempting unauthorised access to the platform's systems.
- Conducting activities intended to harass or harm other users.
Privacy and Data Security
dt99 is committed to protecting users' personal information. The platform uses SSL encryption technology to store and transfer all data. To learn more about how your information is collected, used, and kept secure, please see our Privacy Policy.
- Information provided at registration is used solely for the purpose of operating the service.
- Personal information is not sold to third parties without a valid legal claim.
- Users are responsible for ensuring the security of their own account.
Limitation of Liability
The dt99 platform is provided on an "as is" basis. dt99 is not responsible for losses caused by technical errors, internet disconnections, or third-party service failures.
If a technical disruption occurs during gameplay, dt99 will review the situation and provide a reasonable resolution. However, compensation may not be possible in all cases.
- Online gaming is inherently risky — only place bets with amounts you can afford to lose.
- Both winning and losing are possible in gambling — dt99 does not guarantee a win in any game.
- Online gaming may be regulated under local laws — it is the user's responsibility to comply with the laws of their own area.
Dispute Resolution and Complaints Process
For any complaint or dispute, please contact the dt99 support team first. We provide assistance in Bengali and English via 24/7 live chat and email.
When submitting a complaint, please provide your account details, details of the relevant transaction or game round, and a full description of the issue. dt99 investigates all complaints impartially and aims to provide a resolution within a reasonable time.
dt99's decision will be considered final unless specific technical evidence is found that supports a different outcome.
Changes to Terms and Service Termination
dt99 reserves the right to modify, suspend, or discontinue these Terms, any services provided, or any feature of the platform at any time. Efforts will be made to notify users of significant changes, however this may not always be possible.
If a user does not agree with the updated Terms, they will have the opportunity to close their account. Continued use of the platform after changes will be considered acceptance of the new Terms.
Contact and Support
If you have any questions about these terms and conditions, please contact the dt99 support team. Our team is able to provide assistance in both Bengali and English and is available seven days a week, twenty-four hours a day.
dt99 is committed to ensuring your satisfaction. Please do not hesitate to contact us for any issues or queries.